I'm currently on my annual re-read of The Phoenix Project and we're going through the different types of work that an Ops Team face. These are:
- Project Work
- Internal Projects
- Unplanned Work
This time around I'm not convinced that these types apply directly to development teams (as opposed to Ops work).
We obviously have Project Work (pretty much everything in our backlogs). Unplanned Work is a no-brainer for anyone who's ever supported an incident...
But do we have an equivalent of "Changes" or "Internal Projects"? Internal Projects kind of correlates to Tech Debt...
Have the authors of The Phoenix Project (or other highly regarded figure in the DevOps community) compared the different types of work a development team may face and commented on whether it is different?