We have Web Performance monitoring third party Tool. We are using New Relic.
However, we are not able to monitor either Internal or External Web services.
In an assumption, if the web service goes unresponsive, we need to get the alert immediately.. before it drops down the production.
How can we monitor internal or external web services ? Is there a Third party tool available to monitor the web services.
Note: Web services are not direct user interacting portal. Application invokes the methods in web service to exchange data. There were some scenarios, we faced web service became idle or unresponsive. This immediately affected the Production. In our understanding New Relic supports only interactive web applications.