I'm running ansible 2.6.2 and awx on rhel 7.5. AWX is connecting to my ssh proxy as root instead of the defined Credential user.

My playbook contains the following

become: yes
become_method: sudo
remote_user: remoteuser
ansible_user: remoteuser

ssh.config in my playbook contain the following

match host !proxyA,!proxyB,* exec "ssh proxyA nc -w1 %h %p &>/dev/null
  ProxyJump proxyA
match host !proxyA,!proxyB,* exec "ssh proxyB nc -w1 %h %p &>/dev/null
  ProxyJump proxyB

My AWX credential user which uses an ssh key and associated with the AWX JOB Template is this (which should be used for ssh connections): remoteuser

I have no defined entries in /etc/ansible/ansible.cfg or any ansible.cfg defined in the current working directory (of the playbook) or in $HOME.

Here is the proxyA/B syslog entries showing the user that AWX is connecting as:

sshd: Failed publickey fro root from

And here is the AWX ansible output showing the connection as 'root' instead of the 'remoteuser'

root@proxyA's password: root@proxyA's password: root@proxyA's password:

I can run the playbook through ansible (outside of AWX) without errors.

How do I tell AWX to use the right user name?

  • You are specifying (or rather not) the user for the proxy in the proxy command. 'ssh user@proxyA -W %h:%p' ansible specifies the remote user in the connection to the host it jumps to through this proxy. You could try %r as user. Oct 20, 2018 at 4:53
  • tried that and still connected as root. Not sure why, I'll keep looking. Thanks.
    – olveram
    Oct 21, 2018 at 3:29
  • Could you indicate whether you solved the issue?
    – 030
    Dec 23, 2019 at 11:48
  • Is this related?
    – 030
    Dec 23, 2019 at 11:48

1 Answer 1


According to https://docs.ansible.com/ansible/latest/user_guide/playbooks_intro.html

it should be remote_user: if it still does not work, run the playbook with -vvvv and add the log to the Q&A.

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