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I have an issue with email addresses (username) not sync-ing with AAD and DevOps organisations.

I had some email addresses in mixed case (upper & lower) in the AAD, but made them all lowercase subsequently. But in DevOps organisations they still show in mixed case. I tried deleting these users from the DevOps organisation and adding them back, but this still doesn't update.

I use third party application to sync tasks from project online to DevOps but this application needs emails in lower case to sync tasks for each resource.

  • Could you add the log? Without it, it will be hard to answer the question. Please edit the Q&A and let us know when it can be reviewed. In the mean time the question will be closed. – 030 Dec 24 '19 at 14:59

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