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We have defined what ChatOps is in the form of the following question:

  • What are ChatOps approach use cases of production infrastructure management?:

    Practically it means something very different to each team using it. So much so that Atlassian have put together what could be considered to be a Chat maturity model.

    1. Sputnik: Trying chat out to see how it works.
    2. Mercury: Starting to move to chat.
    3. Gemini: Chat as the primary source of communication, experimenting with bots.
    4. Apollo: Chat as the nexus of communication and work, including bots.
    5. Elon Musk: Chat is the primary centre of mission critical work.

What other books and resources are available that describe the people, process and tools used to implement ChatOps within an organisation.

1

From this 'awesome' chat ops resource collection.

Articles

Videos

Books

  • Yes, it's a link to a huge number of other links which are Chat Ops re sources. The link is a git repo, where others can add more Chat ops re sources links through PRs. – Bash Apr 17 '17 at 22:27
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    @Bash Welcome to the site :) Please elaborate further on why you think it's an awesome collection – Dawny33 Apr 18 '17 at 2:03
  • It indeed is an awesome collection, @Bash. I've bookmarked that link right away. – Jiri Klouda Apr 18 '17 at 5:41
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One of the people active in ChatOps community is Jason Hand from VictorOps, who wrote a book published by O'Reilly called Managing Operations in Group Chat. This book is available for free as part of their content marketing campaign. The previous ChatOps for Dummies is no longer available and is replaced by the above book.

You should definitely take a look at Slack Apps, especially the Developer Tools. There is article by SlackStorm on how to integrate Ansible and Slack.

You might also monitor the subreddit on chatops. There is a long sidebar of resources including the video from GitHub ChatOps presentation and many more.

I would also recommend to look at Cog from operable.io and the Cog Book.

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