Questions tagged [operations]

For questions about IT operations - the Ops portion of DevOps - which typically covers installing, configuring, upgrading/downgrading, monitoring, etc. and in general maintaining IT computing infrastructure, services and applications.

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Common KPIs/OKR's for engineering operations departments

Outside of the SRE SLO's, SLI's, and SLA's what are some common KPIs/OKR's that you see used for engineering operations roles within businesses? These would be metrics to express businesses wins from ...
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3answers
112 views

Who should write Docker files?

Once again company debate rages on who should write Docker files (including compose, interchangeable for this post). The scenario is common in my work (developer and consultant) and I wanted to know ...
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1answer
336 views

What are DevOps & Ops user stories, or elements in scrum context?

What type of user stories should Operations write down while being asked to be a stakeholder in a scrum project? Following this template: "As Operations engineer, I want to.. in order to.."?! My ...
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2answers
26 views

How to define Service Level Objectives without historical data?

Assuming I can define Service Level Indicators for a user journey are there any structured methods for setting a Service Level Objective within that SLA without any historical data to indicate what is ...
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2answers
130 views

is there a standard or common approach to defining Service Level Indicators?

I've come to the point where I am starting to adopt principles from Site Reliability Engineering to operate Cloud Native applications in a modern way. From my reading to date, I have established that ...
3
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2answers
81 views

Is it a good idea to have a secondary person on call for production operations?

The primary person on call could need help in situations such as: There are too many issues goes on Primary needs to step out for a short amount of time There are certain activities that are better ...
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2answers
94 views

How to handle a new Dev Ops position?

At my current job, I started as a Software Developer, and I've worked myself into a DEVOPS position. I am worried about getting fired, not because I'm doing something wrong, but because I'm used to ...
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0answers
19 views

Ad-hoc processing on immutable instances [closed]

While this may be marked "opinion-based", I hope that raise some reliable and tested patterns in allowing developers to run tasks on deployed instances. The deployment and operating principles are: ...
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1answer
196 views

How to automate the process of patching Jenkins Slave instances in AWS

I've been working on an automated patching solution for some infrastructure in one of our AWS accounts. This AWS happens to host the Jenkins instance we use for CI/CD actions, among other things. ...
3
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1answer
76 views

What are vertical scalability limits of JFrog Artifactory Pro?

The essential feature of JFrog Enterprise over JFrog Pro (X) is that it introduces high availability and site replication support. Obviously, operations in geographically distributed organizations ...
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7answers
322 views

Should we name names in a blameless post-mortem/retrospective?

We want our post-mortems to be blameless. Recently someone included this statement in a post-mortem report: On DATE, PERSONMAME did code a fix (link), but forgot to merge it to master It was ...
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3answers
163 views

Automatic periodic conditional checks

I need a simple tool that will carry out some conditional checks periodically and give me a red/green status that I can use as an indication that something is wrong. These are examples of checks that ...
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2answers
219 views

What 'ChatOps' books and resources are available?

We have defined what ChatOps is in the form of the following question: What are ChatOps approach use cases of production infrastructure management?: Practically it means something very different ...
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4answers
263 views

Why does development oppose operations?

I'm still a student, but I'm not knowledgeable about operations, and my English is still bad. My question is: Why does development oppose operations? When does developing oppose operations?
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3answers
527 views

Is DevOps compatible with ITIL?

In my career, I have been both a software developer and ITIL practitioner in an operations role. Thus DevOps was a natural progression for me. However, I have always struggled with the highly ...