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Questions tagged [operations]

For questions about IT operations - the Ops portion of DevOps - which typically covers installing, configuring, upgrading/downgrading, monitoring, etc. and in general maintaining IT computing infrastructure, services and applications.

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2
votes
1answer
57 views

What tool or type of tool am I looking for?

We have an operations team that looks after our running tenants. They respond to requests and incidents from users by following specific processes, they might for instance restart a container on an ...
7
votes
3answers
336 views

Who should write Docker files?

Once again company debate rages on who should write Docker files (including compose, interchangeable for this post). The scenario is common in my work (developer and consultant) and I wanted to know ...
5
votes
1answer
386 views

What are DevOps & Ops user stories, or elements in scrum context?

What type of user stories should Operations write down while being asked to be a stakeholder in a scrum project? Following this template: "As Operations engineer, I want to.. in order to.."?! My ...
0
votes
2answers
40 views

How to define Service Level Objectives without historical data?

Assuming I can define Service Level Indicators for a user journey are there any structured methods for setting a Service Level Objective within that SLA without any historical data to indicate what is ...
0
votes
2answers
285 views

is there a standard or common approach to defining Service Level Indicators?

I've come to the point where I am starting to adopt principles from Site Reliability Engineering to operate Cloud Native applications in a modern way. From my reading to date, I have established that ...
3
votes
2answers
101 views

Is it a good idea to have a secondary person on call for production operations?

The primary person on call could need help in situations such as: There are too many issues goes on Primary needs to step out for a short amount of time There are certain activities that are better ...
1
vote
2answers
101 views

How to handle a new Dev Ops position?

At my current job, I started as a Software Developer, and I've worked myself into a DEVOPS position. I am worried about getting fired, not because I'm doing something wrong, but because I'm used to ...
1
vote
0answers
19 views

Ad-hoc processing on immutable instances [closed]

While this may be marked "opinion-based", I hope that raise some reliable and tested patterns in allowing developers to run tasks on deployed instances. The deployment and operating principles are: ...
0
votes
1answer
290 views

How to automate the process of patching Jenkins Slave instances in AWS

I've been working on an automated patching solution for some infrastructure in one of our AWS accounts. This AWS happens to host the Jenkins instance we use for CI/CD actions, among other things. ...
3
votes
1answer
98 views

What are vertical scalability limits of JFrog Artifactory Pro?

The essential feature of JFrog Enterprise over JFrog Pro (X) is that it introduces high availability and site replication support. Obviously, operations in geographically distributed organizations ...
4
votes
7answers
444 views

Should we name names in a blameless post-mortem/retrospective?

We want our post-mortems to be blameless. Recently someone included this statement in a post-mortem report: On DATE, PERSONMAME did code a fix (link), but forgot to merge it to master It was ...
2
votes
3answers
166 views

Automatic periodic conditional checks

I need a simple tool that will carry out some conditional checks periodically and give me a red/green status that I can use as an indication that something is wrong. These are examples of checks that ...
4
votes
2answers
233 views

What 'ChatOps' books and resources are available?

We have defined what ChatOps is in the form of the following question: What are ChatOps approach use cases of production infrastructure management?: Practically it means something very different ...
14
votes
4answers
267 views

Why does development oppose operations?

I'm still a student, but I'm not knowledgeable about operations, and my English is still bad. My question is: Why does development oppose operations? When does developing oppose operations?
34
votes
3answers
551 views

Is DevOps compatible with ITIL?

In my career, I have been both a software developer and ITIL practitioner in an operations role. Thus DevOps was a natural progression for me. However, I have always struggled with the highly ...