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I don't think there are any "universal" DevOps KPIs. For example, velocity is great, unless it's not a key driver for your business. Amazon cares a lot about velocity because they have a massive retail operation. That's less important for a small app with 100 users. This begs the question: how do you select the best KPIs relevant to your business? That'...


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DevOps does not have any KPI. It would be like asking what are the KPI of Love. But some of the things you mentioned (Problem and Incident Management, Capacity Management, Change and Release Management) do have good KPI, some of which are based on the theory behind DevOps. In general, for any business process, you can create a Value Chain Map describing how ...


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