New answers tagged

1

PD has a lot of native integrations that can do auto-resolve but for those that don't you can use the API and/or rulesets to do that. Here is a link to the ruleset documentation: https://support.pagerduty.com/docs/rulesets And here is documentation on the incident resolution API: https://developer.pagerduty.com/api-reference/reference/REST/openapiv3.json/...


1

Here's my two pieces of advice: Work out schedules so that you're not on-call 24 hours a day. There should be a hand-off between daytime operations and after-hours support. I encourage people to split half their regular time between support weeks and project weeks; after-hours support should come during a project week. Get in the habit of taking notes ...


Top 50 recent answers are included