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9 votes
2 answers
2k views

How to change PagerDuty incident name?

I have AWS Cloudwatch hooked up with PagerDuty. Whenever an alert goes out, it goes to PagerDuty, which then sends us a message in Slack. The problem is, this is what it shows in the chat: ...
Tam N.'s user avatar
  • 191
5 votes
2 answers
576 views

Trigger PagerDuty alert after a number of incidents

Is it possible to only have an alert triggered after a certain number of incidents from an integration? For example, if my application reports a single non-critical failure of a kind, that's worth-...
dovetalk's user avatar
  • 151
3 votes
1 answer
64 views

Is there any way to get New Relic or PagerDuty to not alert during nightly maintenance?

Initial Problem We have some badly behaved overnight maintenance jobs that cause alerts for AppDex and error rates for our apps. These are metrics that would be problematic if they happened during ...
chicks's user avatar
  • 1,893
2 votes
2 answers
116 views

What do you tell someone new to going oncall or PagerDutyl?

[[ Based on tags and the wording this sounds like a PagerDuty-specific question, but it could apply to any tech or monitoring stack in my mind.... PagerDuty is just so dominant in SF-based jobs I've ...
chicks's user avatar
  • 1,893
1 vote
1 answer
2k views

Pagerduty API integration and auto-resolution

It is possible to implement auto-resolution with Pagerduty API integration. When a monitoring system detects an issue based on some metric and a threshold, it would create a Pagerduty incident through ...
codeforester's user avatar