Questions tagged [pagerduty]

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9 votes
2 answers
2k views

How to change PagerDuty incident name?

I have AWS Cloudwatch hooked up with PagerDuty. Whenever an alert goes out, it goes to PagerDuty, which then sends us a message in Slack. The problem is, this is what it shows in the chat: ...
Tam N.'s user avatar
  • 191
5 votes
2 answers
375 views

Trigger PagerDuty alert after a number of incidents

Is it possible to only have an alert triggered after a certain number of incidents from an integration? For example, if my application reports a single non-critical failure of a kind, that's worth-...
dovetalk's user avatar
  • 151
3 votes
2 answers
165 views

Is it a good idea to have a secondary person on call for production operations?

The primary person on call could need help in situations such as: There are too many issues goes on Primary needs to step out for a short amount of time There are certain activities that are better ...
codeforester's user avatar
3 votes
1 answer
122 views

How do we get notified when PagerDuty services are disabled?

We have a small team, and we're just getting started with PagerDuty. We have a very noisy service that has a lot of testing goign on around it. At times, we've had to turn the service off to keep ...
Stuart Ainsworth's user avatar
3 votes
1 answer
60 views

Is there any way to get New Relic or PagerDuty to not alert during nightly maintenance?

Initial Problem We have some badly behaved overnight maintenance jobs that cause alerts for AppDex and error rates for our apps. These are metrics that would be problematic if they happened during ...
chicks's user avatar
  • 1,848
2 votes
2 answers
115 views

What do you tell someone new to going oncall or PagerDutyl?

[[ Based on tags and the wording this sounds like a PagerDuty-specific question, but it could apply to any tech or monitoring stack in my mind.... PagerDuty is just so dominant in SF-based jobs I've ...
chicks's user avatar
  • 1,848
1 vote
1 answer
1k views

Pagerduty API integration and auto-resolution

It is possible to implement auto-resolution with Pagerduty API integration. When a monitoring system detects an issue based on some metric and a threshold, it would create a Pagerduty incident through ...
codeforester's user avatar