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20 votes
1 answer
881 views

How to model Man, Machine, Measures, and Process in a DevOps world?

In The Phoenix Project when on one of the tours of the plant we're told that each workstation is a combination of Person, Machine, Measurement, and Process. This makes a lot of sense, after all we ...
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17 votes
1 answer
398 views

How to measure human utilisation?

In The Phoenix Project the single graph in the entire book shows that as a person's workload increases into the high 90%s the wait time on them increases exponentially. In fact in the book it claims ...
Liath's user avatar
  • 547